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Origin and destination, what you are shipping, the number of pieces, approximate dimensions and weight, and when the goods are ready. If you are not sure of any of these, send what you have and we will help fill the gaps.

The flight itself can be hours, but door-to-door time includes collection, export clearance, airline cut-off, the flight, import clearance and delivery. Transit time depends on the route and service, so we confirm it for your lane when we quote.

We guide you on the shipment documents and information customs authorities typically need. Requirements differ by country and commodity, so we tell you what to prepare before the cargo moves.

Yes. We work with shippers from single cartons of personal effects through to multi-pallet commercial cargo and project freight.