Products & services

Personal Effects

Household goods and personal belongings shipped for relocation, study or family, with the customs paperwork made clear.

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Overview

Personal effects are belongings shipped for your own use rather than for sale: clothing, books, kitchenware, small furniture, electronics and keepsakes. People send them when relocating, starting university, returning home or supporting family abroad.

The practical challenge is customs. Many countries give relief from duty on used personal belongings for people moving their residence, but they ask for a detailed inventory and proof of the move. We help you prepare these papers before the boxes leave.

What this covers

  • Boxes of clothing, bedding and household items
  • Books, study materials and personal electronics
  • Gifts and parcels for family and friends
  • Small furniture and musical instruments
  • Unaccompanied baggage following a move

How we handle it

Make an inventoryList every box and what it contains, with an honest value for each item.
Pack and labelStrong, sealed boxes labelled with the consignee’s name and a box number matching the inventory.
Check restrictionsFood, plants, medicines, alcohol, tobacco, batteries and some electronics are restricted in many countries.
Clear customsThe receiver presents the inventory and ID; we tell them in advance what the destination typically asks for.

Documents you will typically need

  • Detailed inventory (packing list) signed by the owner
  • Copy of passport or national ID of the sender and consignee
  • Proof of change of residence where relief from duty is claimed
  • Air waybill

Requirements vary by country, airline and commodity. We confirm exactly what applies to your shipment.

Frequently asked questions

Many countries restrict or prohibit these in personal shipments, and some items such as batteries and aerosols are also dangerous goods for air transport. Ask us before packing.

It depends entirely on the destination’s rules and the value and condition of the items. Your consignee can confirm with the local customs authority; we can help you gather the information to ask.