Products & services

General Air Cargo

Commercial goods that need no special handling, moved by air on the schedule your business runs to.

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Overview

General air cargo covers the everyday goods that do not fall into a special category: machinery and spare parts, apparel and footwear, printed materials, consumer products, samples and similar commercial consignments. It is the most common type of air freight and the one where good planning saves the most money.

We help you choose the right routing, prepare the shipment so it is accepted by the airline first time, and keep you informed until it reaches the destination airport or your consignee.

What this covers

  • Machinery, tools and industrial spare parts
  • Apparel, footwear and textiles
  • Printed matter, marketing material and trade-show goods
  • Consumer goods and e-commerce stock (excluding items that contain lithium batteries, liquids under pressure or other regulated materials — see Dangerous Goods)
  • Commercial samples and urgent replacement parts

How we handle it

Share the detailsOrigin, destination, number of pieces, dimensions, weight and when the goods are ready.
Choose the routingWe compare available options for speed and cost and explain the trade-offs in plain language.
Prepare and tenderPacking, labelling and documents are checked before the cargo is handed over to the airline or its handler.
Follow to deliveryYou receive updates and your consignee is told what is needed to clear and collect the goods.

Documents you will typically need

  • Commercial invoice and packing list
  • Air waybill (AWB) — issued for every air shipment
  • Export and import declarations required by the countries involved
  • Certificate of origin or licences where the commodity or destination requires them

Requirements vary by country, airline and commodity. We confirm exactly what applies to your shipment.

Frequently asked questions

Airlines charge on chargeable weight — the higher of the actual weight and the volumetric weight. Use our dimensional weight calculator to see both numbers before you request a quote.

Collection and delivery can be arranged as part of a door-to-door movement. Tell us the pick-up and delivery addresses when you request a quote.