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Products & services

Pharmaceuticals

Temperature-sensitive medicines, vaccines and clinical materials moved with documented, controlled handling.

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Overview

Medicines and biological products must arrive with their quality intact, which means the temperature range on the label has to hold from the moment the product is packed until it is received. Most pharmaceutical shipments travel in one of three ranges: controlled room temperature (typically 15–25 °C), refrigerated (2–8 °C) or frozen.

We plan pharmaceutical air freight around Good Distribution Practice principles: qualified packaging, short ground times, direct routings wherever possible and clear communication with the people at both ends.

What this covers

  • Vaccines and biologics (typically 2–8 °C)
  • Prescription and over-the-counter medicines (often 15–25 °C)
  • Clinical-trial materials and diagnostic kits
  • Frozen and ultra-cold products shipped with approved coolants
  • Medical devices and consumables with temperature limits

How we handle it

Define the temperature rangeProduct label and stability data set the range and the maximum time outside it.
Select qualified packagingValidated insulated shippers with the right refrigerant, plus a data logger where required.
Plan the laneRouting and departure are chosen to keep ground time short and avoid weekend holds.
Hand over with the recordThe receiver gets the temperature record and the documents needed for release.

Documents you will typically need

  • Commercial invoice and packing list
  • Import permit or licence where the destination requires one
  • Certificate of analysis or release certificate if requested by the consignee
  • Temperature record from the data logger on arrival

Requirements vary by country, airline and commodity. We confirm exactly what applies to your shipment.

Frequently asked questions

Yes — we can plan shipments that include a data logger supplied by you or your packaging provider, so the temperature record travels with the cargo.

Many countries require an import permit or licence for medicines. The consignee usually obtains it; we can tell you what to ask for once we know the destination and product.