Why your air freight is charged on chargeable weight
Aircraft run out of space before they run out of lifting capacity on lightweight cargo, so airlines charge on chargeable weight: the greater of the actual (gross) weight and the volumetric weight.
For air freight the standard volumetric formula is length × width × height in centimetres ÷ 6,000, which gives kilograms. A carton measuring 60 × 50 × 40 cm is 120,000 cm³, or 20 kg volumetric. If it weighs 12 kg on the scale, you are charged for 20 kg.
Two practical lessons follow. Right-size your packaging, because empty space in a carton costs the same as product. And measure every piece at its widest points once packed, including pallets and crates, before you request a quote. Our dimensional weight calculator does the sums for you.