Products & services
Human Remains
Respectful, discreet repatriation of loved ones, coordinated with funeral directors, airlines and consulates.
HomeProducts & ServicesHuman Remains
Overview
Sending a loved one home is one of the hardest things a family has to do. We handle these shipments with discretion and compassion, working alongside your funeral director to make sure the documents are right, the airline requirements are met and the family at the other end knows exactly what to expect.
Please call us as early as you can. Timing depends on paperwork from several authorities, and speaking to someone directly is usually quicker and kinder than exchanging emails.
What this covers
- Repatriation of deceased persons by air
- Cremated remains (ashes)
- Transfers coordinated with funeral homes at origin and destination
- Support for families and consulates in arranging flights and documents
How we handle it
Call us firstTell us where and when, and who is the funeral director on each end. We will guide you through what is needed.
Prepare the documentsThe funeral director and local authorities issue the certificates the airline and destination require.
Prepare the casketRemains are prepared and placed in a sealed, airline-approved container, packed as the carrier requires.
Travel and receiveWe book the flight, notify the receiving funeral director and confirm arrival with the family.
Documents you will typically need
- Death certificate
- Embalming certificate or certificate of preparation, as required
- Burial or transit permit, and consular documents where the destination requires them
- Cremation certificate for ashes; ID of the deceased and next of kin
Requirements vary by country, airline and commodity. We confirm exactly what applies to your shipment.
Frequently asked questions
It depends on how quickly the local authorities issue documents and on flight availability. Once the paperwork is ready, the journey itself can often be arranged within days.
Many airlines allow cremated remains in carry-on baggage in a suitable container, but rules vary by airline and country. Check with your airline, or ask us to arrange them as cargo.